Shipping Policy
Shipping Policy
Last updated: June 2026
Aberdeen West New Zealand is operated by S & S Distributors Limited (NZBN 9429037576820 | NZCN 961371) - the authorised exclusive distributor of Aberdeen West for New Zealand.
Order Processing
- Orders are processed within 1-2 business days (Monday to Friday, excluding public holidays) after payment is confirmed.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery
Ships from Chinderah NSW, Australia. Delivery by standard courier.
| Order value | Rate | Estimated delivery |
|---|---|---|
| NZD $250.00 and over | Free | 2-5 business days |
| Under NZD $250.00 | NZD $20.00 | 2-5 business days |
Shipment Tracking
- A tracking number will be emailed to you once your order has been dispatched.
- Tracking updates may take up to 24-48 hours to appear.
Lost or Damaged Packages
- If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.
- We will work with you to resolve the issue as quickly as possible.
Contact Us
S & S Distributors Limited
NZBN 9429037576820 | NZCN 961371
8/16 Jamaica Drive, Grenada North, Wellington 5028, New Zealand
Email: sales@aberdeenwest.com.au
Phone: +64 4 555 0408